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trying to watch
Questions about a pack, help setting up a device, a stream that will not behave, or press — it all arrives in the same inbox, and a person who knows the answer replies.
Ways to reach us
Viewer support
Seven days a week, 07:00 – 23:00 CET.
Median first reply: 11 minutes.
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Our sales team answers on WhatsApp in minutes, every day of the year, in five languages. Ask about a pack, a device, or whether a channel you want is carried — no account needed.
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Support hours
- Monday – Thursday08:00 – 18:00 CET
- Friday08:00 – 15:00 CET
- WeekendsEmergencies only
- Delivery monitoring24 / 7 / 365
Faster than writing
Many questions already have a written answer:
Prefer to just ask someone?
Our sales team answers on WhatsApp in minutes, every day of the year, in five languages. Ask about a pack, a device, or whether a channel you want is carried — no account needed.
Chat with an Expert